Kaluca – Privacy Policy #1.0

17th May 2018

Introduction

We, Kaluca, take protection of your personal data extremely seriously and strictly adhere to the rules laid out by the latest data protection laws. The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.

2. Collection of Personal Data

Below we provide information about the collection of personal data when using the Kaluca website. Personal data is any data that can personally reference you, such as your name, email addresses and/or user interaction with the website.

3. Data Security

We maintain technical measures to ensure data security, in particular to protect your personal data from threats when transmitting data as well as from third party access. These measures are constantly measured and revised.

4. Collection of Personal Data for Use of the Website

We use cookies to collect data for a third party tracking service where the data is anonymised and process only by the third party, and not shared with anyone else.

5. Legitimate Interest

We are collecting your information to respond to your request and no other reason. Such data will not be transferred to third parties unless this is specifically requested by yourself.

6. Right to Obtain Information and Revocation

You have the right to request information from us about the data stored about you with us at any time, as well as to their origin, recipients or categories of recipients to whom this data is transmitted, and the storage purpose. If you have given consent for the use of data, you can revoke this consent at any time. All requests and enquiries for information or objections for data processing should be sent by email to the address specified below.

7. Additional Information

Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in depth information about any topic within it, please contact the Data Protection Officer at any time at info@kaluca.co.uk.

8. Address

Kaluca Ltd,
Trowbridge Business Centre, MSO Office Space,
1 Newmarket Avenue,
White Horse Business Park,
Trowbridge,
Wiltshire,
BA14 0XQ

Phone 01225 580095
E-Mail info@kaluca.co.uk.

Request for Information
Request for Erasure

Accreditations

To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies.

  • Worcester Accredited Installer
  • Gas Safe Register
  • Oftec
  • Trustmark
  • Pump repairs
  • dekopay

Need to book an annual boiler service?

Our experienced and helpful staff will always be happy to assist you.

We offer you the highest quality workmanship and services

Our Services Include:

  • Air source heat pumps
  • Bathrooms installations
  • Boiler installations
  • Boiler repairs
  • Boiler replacements
  • Boiler servicing
  • Burst pipes
  • Central heating installations
  • Energy efficient advice
  • Gas safety inspections
  • General plumbing
  • Ground source heat pumps
  • Heated towel rail fitting
  • Hob & gas oven fitting
  • Immersion tanks
  • Kitchen sinks
  • Landlord safety certificates
  • Leaks & Overflows
  • Powerflushing
  • Pump repairs
  • Renewable energy products
  • Shower & bathroom fitting
  • Solar thermal
  • Tap fitting & repairs
  • Toilet fitting
  • Underfloor heating

Areas we cover

We provide a quality service throughout Trowbridge, Bath and the surrounding area.